Weems Memorial Financial Policy
Weems Memorial HealthCare (WMH) is committed to meeting the health care needs of the community. As a not-for-profit system, WMH provides non-elective services to patients without regard to financial status or ability to pay. At the same time, WMH relies on income from patients to reinvest in clinical programs aimed at promoting the health of the community. We ask that you cooperate in meeting your financial obligation to WMH. However, if you anticipate any difficulty in paying your hospital bill, or if you would like to apply for financial assistance as outlined below, please contact
Patient Financial Services
Financial Assistance Counselor
(850) 653-8853, Ext 118
Monday through Friday
8 a.m. – 4:30 pm
Before You Receive Services
Your physician will contact WMH to schedule services. Once services are scheduled, a Patient Account Representative will review your insurance information and confirm your benefits. They will also ensure any prior authorization requirements have been met. They will prepare an estimate of charges customized to your insurance plan and contact you to discuss your estimated out-of-pocket expenses. You have a right to request an estimate prior to services and to receive it within seven (7) business days of your request. In addition, you have a right to receive a revised estimate should your scheduled services be changed by your physician. Even if you do not have insurance, you may still request an estimate. Please contact a representative at (850) 653-8853 ext. 134 if you have any questions regarding estimates.
You can also view and compare hospital prices for certain services on the Florida Hospital Association's Mission to Care website. Visit MissionToCare.org for more information.
For information on service bundles, please visit FloridaHealthPriceFinder.com. Service bundles are non-personalized estimates of costs that may be incurred for hospital services, and include all components of care, such as physician, ancillary and hospital payments. Actual costs will be based on services actually provided, and may be more or less than the estimates found on FloridaHealthPriceFinder.
The following medical practice groups are contracted with Weems Hospital to provide services to our patients. Contact the providers listed below to obtain a personalized estimate or to learn about their billing practices and participation with the your insurance provider or health maintenance organization (HMO), as the practitioners may not participate with the same health insurers or HMO as the hospital.
Southland Emergency Medical Services of FL (Physician Group)
PO Box 734540
Chicago, IL 60673
Phone (800) 225-0953
Virtual Radiologic Corporation
11995 Singletree Lane, Suite 500
Eden Prairie, MN 55344
What If I Do Not Have Health Insurance?
If you do not have health insurance and need assistance with your financial obligation, please speak to an admission clerk or call the Financial Counselor at (850) 653-8853 ext. 118. You may qualify for financial aid based on your income. Approval is determined on a sliding scale methodology, based on the current year Federal Poverty Guideline as established in FAC 64F-16 (154.011(c)(1), 154.011(c)(7). If approved for assistance, the approval will be valid for 6 months. After 6 months, a new financial aid application will be required.
What If I Do Not Pay My Bill?
Payment on accounts will be pursued consistently, regardless of race, language, gender, age, religion, education, employment or student status, disposition, relationship, insurance coverage, community standing, or any other discriminatory differentiating factor. Every guarantor will be given reasonable time and communication to be aware and understand their financial responsibility. The guarantor will be held financially responsible for services rendered. A statement of services will be sent to each patient/guarantor in incremental billing cycles. Billing representatives may attempt to contact the patient/guarantor via telephone, mail, letter, or email in order to pursue collections. All collection efforts will be documented on the account. An outside collection agency may be used in addition to or in lieu of subsequent billings, follow-up letters, telephone and personal contacts. The outside collection agencies may report the account to the Credit Reporting Bureau. Weems Memorial Hospital and any outside collection entities will follow the Fair Debt Collection Act during collection activities.