Patient Billing & Financial Information
For patient billing questions, please contact Joanna Page at (850) 653-8853 ext. 118
What Types of Insurance Are Accepted?
With the exception of outpatient, non-emergent procedures, Weems Memorial Hospital will generally accept and file a claim for any type of insurance provided. If Weems is a participating provider, your insurance company will receive a discounted rate based on its contract with Weems. Any amount indicated as patient responsibility will be billed to you after insurance payment. If Weems is not contracted with your insurance company, you will be responsible for any amount not paid by your health insurance plan. In addition, you may receive services from independent providers, such as radiologists, pathologists, and other physicians. If so, you will receive a separate bill from those providers. You should contact your insurance company to determine if the independent providers are in your network.
In addition to commercial health insurance plans, Weems Memorial Hospital participates with Medicare, Medicaid, and other government sponsored programs. Regardless of the type of coverage, please be sure to provide an insurance card at registration. It is your responsibility to ensure we have accurate, current insurance information on file.
Please see a list below of health insurance plans that are contracted with Weems Memorial Hospital:
What If I Do Not Have Health Insurance?
If you do not have health insurance and need assistance with your financial obligation, please speak to an admission clerk or call the Financial Counselor at (850) 653-8853 ext. 118. You may qualify for financial aid based on your income. Approval is determined on a sliding scale methodology, based on the current year Federal Poverty Guideline as established in FAC 64F-16 (154.011(c)(1), 154.011(c)(7). If approved for assistance, the approval will be valid for 6 months. After 6 months, a new financial aid application will be required.
What If I Do Not Pay My Bill?
Payment on accounts will be pursued consistently, regardless of race, language, gender, age, religion, education, employment or student status, disposition, relationship, insurance coverage, community standing, or any other discriminatory differentiating factor. Every guarantor will be given reasonable time and communication to be aware and understand their financial responsibility. The guarantor will be held financially responsible for services rendered. A statement of services will be sent to each patient/guarantor in incremental billing cycles. Billing representatives may attempt to contact the patient/guarantor via telephone, mail, letter, or email in order to pursue collections. All collection efforts will be documented on the account. An outside collection agency may be used in addition to or in lieu of subsequent billings, follow-up letters, telephone and personal contacts. The outside collection agencies may report the account to the Credit Reporting Bureau. Weems Memorial Hospital and any outside collection entities will follow the Fair Debt Collection Act during collection activities.
The following websites include quality measures that are reported to the public by organizations such as the Centers for Medicare & Medicaid Services (CMS), and the Florida Agency for Healthcare Administration.
- Medicare Hospital Compare Data (U.S. Department of Health & Human Services)
- Florida Compare Care Hospital Data (Florida Agency for Healthcare Administration)
- Florida Hospital Association’s Mission to Care
- Franklin County FL 2015-16 Community Health Needs Assessment